Service capacity

STRIVE TO PROVIDE QUALITY SERVICES TO EXCEED CUSTOMER EXPECTATIONS

Our Service People

McQuay Service Hong Kong, ISO 9001 Certified, has plenty of professional service technical persons – we own registered professional engineer RPE, registered electrical workers with REW A, B C & H licenses who comply with local rules and laws, they are trained under long-term and systematized training plan from various factories and rich resources support from equipment manufacturers.

We provide:

  • 24 hours a day / 7 days a week / 365 days a year emergency service
  • All-around service include preventive & comprehensive maintenance, air conditioning system application assessment, supply & installation,
    commissioning, parts supply and after- sales care
  • Multi-functional departmental structure

 

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Our Service Tools

ser_tool_1The strong service teams and advanced service equipment could ensure the swift and high level quality services.

ser_tool_2We own the most powerful testing equipment & tools with the highest technology in the field. We make sure that associated with the tools to provide the most efficient economic and fastest way to solve the problems and services effectively.


Technical Staff Training

Factory Training

Not only all product service training courses as per product lines are organized by every factory in Shenzhen, Wuhan, Suzhou and worldwide, which will ensure all service staff to own technical service skill, updated technical information universally. Examinations are always conducted to upkeep their service standard.

Safety Training

But also, to provide environmental friendly senses and safety concern to technical staff while servicing equipment. Periodically, we assign third parties to conduct safety and environmental assessment in job site to make sure our staff working method and overall reviews.

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